A few answers and we can scope and price your intake tool.

How many new-client onboardings (AML document sets) do you process per month?

Why Sets the ongoing running cost.

The actual list of documents you require to open an account or start a case.

Why The single biggest driver of accuracy and scope. A screenshot of the email you currently send clients is perfect.

Pension only, or investment and protection too?

Why Each line is one checklist configuration, so this affects the build.

Which platform do you run, and do you take data in by spreadsheet upload or by API?

Why Determines how cases and client data move in and out of the tool.

Do you have it, and who can set up the app registration (the one-time permission that lets the tool read and write your case folders)?

Why Without it, the tool can't file documents into your case folders automatically.

Which one do you use, and do you want signed documents filed automatically into intake?

Why Lets signed documents land in the case folder without anyone handling them.

How is it collected today?

Why Drives whether that part is in scope or left as is for now.

Happy with email reminders from day one, or do you want WhatsApp / SMS as well?

Why How the tool nudges clients for the documents still outstanding.

Anything you'd describe as "it'd also be great if…"?

Why Lets me separate the core intake tool from optional add-ons, and price them apart.

If you place mortgages, tell us about your sourcing setup and the AML checks you need.

Why Mortgage cases need source-of-deposit and source-of-funds checks, and the tool can pull case data from your sourcing platform.